This Refund Policy outlines the terms under which CEZA ALISH LTD manages requests for refunds related to its consulting, planning, and strategic support services for investors and businesses.
Our services are designed to provide professional expertise, strategic insights, and project-specific solutions. As such, most of our deliverables are intangible and time-based, involving significant investment in research, planning, and advisory work.
Due to the nature of our business, all fees paid are non-refundable once work has commenced, including but not limited to:
This applies even if the client decides not to proceed with implementation or changes project direction after initial work has begun.
A refund request may be considered only under the following conditions:
In such cases, CEZA ALISH LTD reserves the right to deduct any administrative or processing fees before issuing the refund.
Instead of a monetary refund, CEZA ALISH LTD may, at its discretion, offer a service credit for use on future projects or consultations within six months of the credit date. Service credits are non-transferable and subject to approval.
All refund or service credit requests must be submitted in writing to:
📧 zakaria.az@dressirama.com
Your request must include:
The company will review and respond within 7–10 business days.
The decision to approve or deny a refund or service credit rests solely with CEZA ALISH LTD management. Once a refund is issued, the client forfeits any rights to use deliverables, research, or documents produced as part of the engagement.
This Refund Policy shall be governed and interpreted in accordance with the laws of the United Kingdom, and any disputes shall be resolved within its legal jurisdiction.